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News from Transport for London

28 Nov 2016

Subject: Improvement work taking place over Christmas and New Year affecting TfL Rail services 


Following Network RaiI’s email on Tuesday 25 October regarding upgrade work planned over the festive period and into 2017, I am writing to provide further detail on the effect of these works on TfL Rail services and update you on the progress made during the weekend closures between September and November this year.
Forthcoming works
Network Rail will continue their Railway Upgrade Plan and the Crossrail construction programme over the Christmas period and into 2017.  This includes:
  •           The complete remodelling of an important junction at Shenfield to help deliver more reliable journeys
  •           Work to replace overhead wires between Shenfield and London Liverpool Street
  •           Work at Ilford depot to accommodate the new trains
  •           Ongoing station improvement work
TfL Rail services will be affected as follows:
Christmas and New Year
Saturday 24 December: No service between Chadwell Heath and Shenfield.
Sunday 25, Monday 26: No TfL Rail service and no replacement bus service.
Tuesday 27 December: No TfL Rail service.
Wednesday 28 December – Monday 2 January: No service between Chadwell Heath and Shenfield.
On Tuesday 27 December a rail replacement bus service will call at all stations except Maryland. When there is no service between Chadwell Heath and Shenfield, a rail replacement bus service will run between these stations. Special travel arrangements will also be in place for New Year’s Eve and New Year’s Day.
A full list of closures and details of the alternative travel advice is provided on the TfL website at tfl.gov.uk/festivetravel
Brentwood to Shenfield closure
From Tuesday 3 January until late May 2017, there will be no TfL Rail service between Brentwood and Shenfield. This is while Network Rail continues major work at Shenfield to remodel the track and provide an extra platform for future Elizabeth line services.  The work will also mean:
  •          A slightly reduced peak service between Gidea Park and Brentwood
  •          Trains on the rest of the line may be busier than usual
A frequent rail replacement bus service will run between Brentwood and Shenfield stations for connections from the first until last train. Tickets will be accepted on local bus route 81 between Brentwood and Shenfield stations (via Brentwood High Street) for connections with Greater Anglia services at Shenfield. Greater Anglia services will not be affected on weekdays.
Further details are provided on our website at https://tfl.gov.uk/travel-information/improvements-and-projects/shenfield-improvements
In addition to the information online, TfL Rail customers who have registered for updates have been sent an email advising of the closure.  There are currently posters and leaflets advising of the closure at TfL Rail stations and we will be reinforcing these messages on signage banners, PA announcements, via the @TfLRail Twitter feed and at Meet the Manager sessions at Shenfield and Brentwood stations.  We are also contacting schools who may be affected by the closure.
Further weekend closures in 2017
Further track closures at weekends will affect both TfL Rail and Greater Anglia services. Customers are advised to check before they travel at tfl.gov.uk or nationalrail.co.uk to plan their journey.
Work achieved during September – November weekend closures
The planned work follows on from railway upgrade work that has been taking place along the line to improve reliability and prepare for the gradual introduction of our new trains from May 2017 and future Elizabeth line services from 2018.  During the last series of eight weekend closures, Network Rail installed over 14km of new overhead wires and carried out station improvement work as part of the Crossrail programme. This included installing a new footbridge roof at Gidea Park, removing the old footbridge at Harold Wood and continuing the demolition of stairs at Forest Gate.
At the same time TfL continued work at stations on the TfL Rail route including refurbishment of the ticket halls at Chadwell Heath and Brentwood. We have also started work to deliver step-free access at Manor Park, Seven Kings and Maryland.  The existing footbridge at Manor Park has been demolished and a temporary footbridge installed, which will continue to be in use until late 2017 to enable the construction of a new footbridge and three lifts.  We will also be making changes to the way customers enter and exit Manor Park station. From the afternoon of Tuesday 29 November, customers will be required to use the temporary station entrance on Whitta Road.  Access to platforms 1&2 will continue to be via the temporary footbridge.
For further information on the benefits the Elizabeth line will bring, please visit our website tfl.gov.uk/travel-information/improvements-and-projects/elizabeth-line  
Should you have any questions on any of the above, or require further information please do not hesitate to contact me.
Kind regards
Kate Orage
Stakeholder Communications Executive
Rail & Underground External Relations | cid:image001.png@01CADA15.733B1260 Transport for London
Palestra 5R3 | 197 Blackfriars Road | London | SE1 8NJ
Tel: 020 3054 7915 | 07734 769485  Auto: 87915
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